You can receive a full refund if you cancel more than 3 weeks before the start date. If your dates change, we will always do our best to accommodate this. If we are unable to offer alternative dates, the booking will be cancelled. If this falls within 3 weeks of the start date, a refund cannot be issued. Credits are also not issued.
Payment is made via Purrfect Company.
Debit or credit card payments are accepted. A 3.4% processing fee applies to card payments, which is charged by the payment provider. Please let us know if you would prefer to pay by card.
*Bookings must be for a minimum of 4 days.
Full payment must be received 1 month prior to the start date to secure your booking. If payment is not received by this date, the booking may be cancelled and any deposit paid will not be refunded.
If your dates change, we will always do our best to accommodate this. If we are unable to offer alternative dates, the booking will be cancelled and the deposit will not be refunded. Credits are not issued.
If full payment has been made and the booking is cancelled within 3 weeks of the start date, the deposit will be retained and the remaining balance will be refunded.